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	<title>Comments on: Reading Habits of the Service Industries, Part One</title>
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	<link>http://therumpus.net/2010/12/reading-habits-of-the-service-industries-part-one/</link>
	<description>Books, Music, Movies, Art, Politics, Sex, Other</description>
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		<title>By: DudeG</title>
		<link>http://therumpus.net/2010/12/reading-habits-of-the-service-industries-part-one/comment-page-1/#comment-85169</link>
		<dc:creator>DudeG</dc:creator>
		<pubDate>Tue, 04 Jan 2011 16:30:00 +0000</pubDate>
		<guid isPermaLink="false">http://therumpus.net/?p=69507#comment-85169</guid>
		<description><![CDATA[I think he just meant that if you&#039;re nice you&#039;ll get bigger tips. That&#039;s all. It&#039;s likely that would require being nice to people who will not be nice back.]]></description>
		<content:encoded><![CDATA[<p>I think he just meant that if you&#8217;re nice you&#8217;ll get bigger tips. That&#8217;s all. It&#8217;s likely that would require being nice to people who will not be nice back.</p>
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		<title>By: Melissa</title>
		<link>http://therumpus.net/2010/12/reading-habits-of-the-service-industries-part-one/comment-page-1/#comment-84600</link>
		<dc:creator>Melissa</dc:creator>
		<pubDate>Sun, 02 Jan 2011 20:23:37 +0000</pubDate>
		<guid isPermaLink="false">http://therumpus.net/?p=69507#comment-84600</guid>
		<description><![CDATA[A trustworthy advisor told me I am overcomplicating this title: BE NICE, YOU’LL MAKE MORE MONEY. I sit corrected (as is often the case). Further, I hope this book sells like James-Franco-blessed hotcakes with chocolate-covered bacon on top!]]></description>
		<content:encoded><![CDATA[<p>A trustworthy advisor told me I am overcomplicating this title: BE NICE, YOU’LL MAKE MORE MONEY. I sit corrected (as is often the case). Further, I hope this book sells like James-Franco-blessed hotcakes with chocolate-covered bacon on top!</p>
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		<title>By: Melissa</title>
		<link>http://therumpus.net/2010/12/reading-habits-of-the-service-industries-part-one/comment-page-1/#comment-84400</link>
		<dc:creator>Melissa</dc:creator>
		<pubDate>Sat, 01 Jan 2011 23:59:21 +0000</pubDate>
		<guid isPermaLink="false">http://therumpus.net/?p=69507#comment-84400</guid>
		<description><![CDATA[Being nice is a good aim; it&#039;s not the only good aim, however. I&#039;d say subscribing to a superficial notion of niceness can (and has) led people to become passive, which is, I think, one of our &quot;democracy&#039;s&quot; biggest problems. See: reaction or lack thereof to Bush and company&#039;s manipulations and deceptions. Kindness seems different to me, deeper, more meaningful, encompassing disagreement, spirited debate, more intense involvement with the world and with people. But this is just my definition. I&#039;d say that anyone who believes in the potential positive influences of robust activism--in social, economic, educational, health, environmental fairness and justice issues--has discovered that nice doesn&#039;t always or often help. Passion, the willingness to disagree, the willingness to risk being disliked, these are important human and humane qualities--vital to activism, vital to politics, vital to our well-being.]]></description>
		<content:encoded><![CDATA[<p>Being nice is a good aim; it&#8217;s not the only good aim, however. I&#8217;d say subscribing to a superficial notion of niceness can (and has) led people to become passive, which is, I think, one of our &#8220;democracy&#8217;s&#8221; biggest problems. See: reaction or lack thereof to Bush and company&#8217;s manipulations and deceptions. Kindness seems different to me, deeper, more meaningful, encompassing disagreement, spirited debate, more intense involvement with the world and with people. But this is just my definition. I&#8217;d say that anyone who believes in the potential positive influences of robust activism&#8211;in social, economic, educational, health, environmental fairness and justice issues&#8211;has discovered that nice doesn&#8217;t always or often help. Passion, the willingness to disagree, the willingness to risk being disliked, these are important human and humane qualities&#8211;vital to activism, vital to politics, vital to our well-being.</p>
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		<title>By: Jane Donuts</title>
		<link>http://therumpus.net/2010/12/reading-habits-of-the-service-industries-part-one/comment-page-1/#comment-84382</link>
		<dc:creator>Jane Donuts</dc:creator>
		<pubDate>Sat, 01 Jan 2011 23:09:02 +0000</pubDate>
		<guid isPermaLink="false">http://therumpus.net/?p=69507#comment-84382</guid>
		<description><![CDATA[&quot;BE NICE, YOU&#039;LL MAKE MORE MONEY&quot; is a great title indeed, and pretty much explains why I still have even a semblance of a career in PR, which I&#039;ve ditched and come back to repeatedly. Doggone it, people like me. It&#039;s like if you can combine being nice with being reasonably competent, you&#039;ll never want for employment. 

As for the only reading of one book during a ten year period, I can&#039;t so much relate to that. But it is fascinating in a train wreck sort of way, I guess.]]></description>
		<content:encoded><![CDATA[<p>&#8220;BE NICE, YOU&#8217;LL MAKE MORE MONEY&#8221; is a great title indeed, and pretty much explains why I still have even a semblance of a career in PR, which I&#8217;ve ditched and come back to repeatedly. Doggone it, people like me. It&#8217;s like if you can combine being nice with being reasonably competent, you&#8217;ll never want for employment. </p>
<p>As for the only reading of one book during a ten year period, I can&#8217;t so much relate to that. But it is fascinating in a train wreck sort of way, I guess.</p>
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		<title>By: Melissa</title>
		<link>http://therumpus.net/2010/12/reading-habits-of-the-service-industries-part-one/comment-page-1/#comment-84092</link>
		<dc:creator>Melissa</dc:creator>
		<pubDate>Sat, 01 Jan 2011 03:41:17 +0000</pubDate>
		<guid isPermaLink="false">http://therumpus.net/?p=69507#comment-84092</guid>
		<description><![CDATA[wonderful interview, thank you! want to read these now.

(strikes me as similar, in spirit, to one of my favorite joseph mitchell collections, Up in the Old Hotel and Other Stories (a 1992 collection that includes all of McSorley&#039;s Wonderful Saloon, Old Mr. Flood, The Bottom of the Harbor, and Joe Gould&#039;s Secret plus some additional stories)

would be interested to hear more re your comment below, r. maybe i am misinterpreting. how do you define &quot;nice?&quot; how do you define kind? i wonder.

&quot;He is, however, working on a book about his experiences, and he told me the title: BE NICE, YOU’LL MAKE MORE MONEY. I cannot tell you how many times I have thought of this title, professionally, in the months since it was described to me. It applies to so many things.&quot;

if you have a chance ...

have tried hard to be KIND, which i connect with the willingness to be straightforward at times and forceful (in Tibetan Buddhism this is referred to as ruthless compassion, i believe).

i have tried to be kind to all but have worked with a lot of people who are very entitled, arrogant, behave badly because they are rich, powerful, the boss and used to having people kiss their butts (of course--makes economical sense, as you pointed out).

a poor basis for ethics though, which is maybe why he used the word &quot;nice,&quot; which is the superficial kind. but maybe you aren&#039;t interested in talking about ethics here or maybe i am reading this incorrectly.... 

i have met MANY executives, CEOs, venture capitalists who have been very diplomatic but who did not treat everyone with kindness. they deployed niceness, diplomacy when they met someone who could help them earn money or gain power.

they generally wanted their asses kissed, were used to having them kissed, and had little patience, even tolerance, for people who did not kiss said asses.

so really?

how many truly kind people make a lot of money? maybe a lot, i don&#039;t know.

but again, you said nice ... 

in my experience the accrual of power and money are not naturally aligned with kindness--niceness, maybe, yes.

have worked as a secretary, in the food service (as a waitress, etc.). some of my employers were nice, fewer kind. the more powerful and rich they were they more they tended to treat people as means to an end (which makes sense because that&#039;s how they got money and power, mainly, by valuing it over human beings, except for that small circle of human beings they considered family and friends).

so i don&#039;t know ... about your words ... as i&#039;ve said, i am not sure what you&#039;re saying, exactly, as your comment is brief.

and i should say that in my limited knowledge of you you seem nice AND kind.

however, again, i really doubt many wealthy people are all that kind, esp. to underlings (one of which i have been). let&#039;s just say i don&#039;t think they often go out of their way to be kind. i don&#039;t know, maybe this is wrong, maybe i&#039;m being unfair.

i am sometimes not so nice to those in power or those with money; however i do try to be kind. and my kindness and niceness extend to homeless people, for example, people who are not so priveleged, powerful, or monied -- because i feel they probably need it more, it probably makes more of a difference to them than to rich comfortable people.

yesterday a cross-dressing mid-30s drag queen in a robe with a towel on her head and bare feet asked me, in walgreens, if i had change for a $5 or a $1. she was half crazy. she then said she was trying to get a bart ticket to oakland and asked for $5. i gave her $2. she stood near me for a very long time. i said &quot;i know it&#039;s really hard.&quot; she moved very close to me and was somewhat snarly and unbalanced. i didn&#039;t move. everyone else in the store dodged her. one rich lady asked if she&#039;d asked me for money. i said yes. she said you know she&#039;s running the same scam on everyone in this store. i said i don&#039;t care about that, that&#039;s okay with me. the store called security. most of the people in the store were white or asian. this man, she, a cross-dresser, was black. sure that figured in in some way, but what figured in mostly was that she was odd, not entirely stable, aggressive (however she did not, as far as i could tell, touch or threaten anyone). 

so.

i would rather spend my time attention energy and little money on these people. why? because i&#039;m noble? no, because it&#039;s my nature, always has been, just as it&#039;s been my nature, always, to call people when they&#039;re being manipulative or very selfish or mean (i have also been wrong no doubt, also overreacted). rich powerful people kind of hate this kind of behavior because they will often be NICE to one&#039;s face and MEAN, EVEN CRUEL behind one&#039;s back.

because what seems to matter most to them is the APPEARANCE of being nice or at least no excessively blatantly cruel. that appearance is their money shot.

maybe i&#039;m wrong or confused--it would be nice if this were the case.]]></description>
		<content:encoded><![CDATA[<p>wonderful interview, thank you! want to read these now.</p>
<p>(strikes me as similar, in spirit, to one of my favorite joseph mitchell collections, Up in the Old Hotel and Other Stories (a 1992 collection that includes all of McSorley&#8217;s Wonderful Saloon, Old Mr. Flood, The Bottom of the Harbor, and Joe Gould&#8217;s Secret plus some additional stories)</p>
<p>would be interested to hear more re your comment below, r. maybe i am misinterpreting. how do you define &#8220;nice?&#8221; how do you define kind? i wonder.</p>
<p>&#8220;He is, however, working on a book about his experiences, and he told me the title: BE NICE, YOU’LL MAKE MORE MONEY. I cannot tell you how many times I have thought of this title, professionally, in the months since it was described to me. It applies to so many things.&#8221;</p>
<p>if you have a chance &#8230;</p>
<p>have tried hard to be KIND, which i connect with the willingness to be straightforward at times and forceful (in Tibetan Buddhism this is referred to as ruthless compassion, i believe).</p>
<p>i have tried to be kind to all but have worked with a lot of people who are very entitled, arrogant, behave badly because they are rich, powerful, the boss and used to having people kiss their butts (of course&#8211;makes economical sense, as you pointed out).</p>
<p>a poor basis for ethics though, which is maybe why he used the word &#8220;nice,&#8221; which is the superficial kind. but maybe you aren&#8217;t interested in talking about ethics here or maybe i am reading this incorrectly&#8230;. </p>
<p>i have met MANY executives, CEOs, venture capitalists who have been very diplomatic but who did not treat everyone with kindness. they deployed niceness, diplomacy when they met someone who could help them earn money or gain power.</p>
<p>they generally wanted their asses kissed, were used to having them kissed, and had little patience, even tolerance, for people who did not kiss said asses.</p>
<p>so really?</p>
<p>how many truly kind people make a lot of money? maybe a lot, i don&#8217;t know.</p>
<p>but again, you said nice &#8230; </p>
<p>in my experience the accrual of power and money are not naturally aligned with kindness&#8211;niceness, maybe, yes.</p>
<p>have worked as a secretary, in the food service (as a waitress, etc.). some of my employers were nice, fewer kind. the more powerful and rich they were they more they tended to treat people as means to an end (which makes sense because that&#8217;s how they got money and power, mainly, by valuing it over human beings, except for that small circle of human beings they considered family and friends).</p>
<p>so i don&#8217;t know &#8230; about your words &#8230; as i&#8217;ve said, i am not sure what you&#8217;re saying, exactly, as your comment is brief.</p>
<p>and i should say that in my limited knowledge of you you seem nice AND kind.</p>
<p>however, again, i really doubt many wealthy people are all that kind, esp. to underlings (one of which i have been). let&#8217;s just say i don&#8217;t think they often go out of their way to be kind. i don&#8217;t know, maybe this is wrong, maybe i&#8217;m being unfair.</p>
<p>i am sometimes not so nice to those in power or those with money; however i do try to be kind. and my kindness and niceness extend to homeless people, for example, people who are not so priveleged, powerful, or monied &#8212; because i feel they probably need it more, it probably makes more of a difference to them than to rich comfortable people.</p>
<p>yesterday a cross-dressing mid-30s drag queen in a robe with a towel on her head and bare feet asked me, in walgreens, if i had change for a $5 or a $1. she was half crazy. she then said she was trying to get a bart ticket to oakland and asked for $5. i gave her $2. she stood near me for a very long time. i said &#8220;i know it&#8217;s really hard.&#8221; she moved very close to me and was somewhat snarly and unbalanced. i didn&#8217;t move. everyone else in the store dodged her. one rich lady asked if she&#8217;d asked me for money. i said yes. she said you know she&#8217;s running the same scam on everyone in this store. i said i don&#8217;t care about that, that&#8217;s okay with me. the store called security. most of the people in the store were white or asian. this man, she, a cross-dresser, was black. sure that figured in in some way, but what figured in mostly was that she was odd, not entirely stable, aggressive (however she did not, as far as i could tell, touch or threaten anyone). </p>
<p>so.</p>
<p>i would rather spend my time attention energy and little money on these people. why? because i&#8217;m noble? no, because it&#8217;s my nature, always has been, just as it&#8217;s been my nature, always, to call people when they&#8217;re being manipulative or very selfish or mean (i have also been wrong no doubt, also overreacted). rich powerful people kind of hate this kind of behavior because they will often be NICE to one&#8217;s face and MEAN, EVEN CRUEL behind one&#8217;s back.</p>
<p>because what seems to matter most to them is the APPEARANCE of being nice or at least no excessively blatantly cruel. that appearance is their money shot.</p>
<p>maybe i&#8217;m wrong or confused&#8211;it would be nice if this were the case.</p>
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		<title>By: Antonialcrane</title>
		<link>http://therumpus.net/2010/12/reading-habits-of-the-service-industries-part-one/comment-page-1/#comment-84038</link>
		<dc:creator>Antonialcrane</dc:creator>
		<pubDate>Sat, 01 Jan 2011 01:11:48 +0000</pubDate>
		<guid isPermaLink="false">http://therumpus.net/?p=69507#comment-84038</guid>
		<description><![CDATA[Thank you for this elegant interview with a fascinating gentleman. Escaping into the world of literature is so much more rewarding than escaping into acting. There&#039;s a lot less rejection. And thank you for &quot;Be Nice, You&#039;ll Make More Money.&quot; I&#039;m about to head to Hollywood to bartend a party until 4a.m. to provide entertainment and drinks to an upper crust crowd which will make me want to hurl and I&#039;ll think of your friends title for many hours.]]></description>
		<content:encoded><![CDATA[<p>Thank you for this elegant interview with a fascinating gentleman. Escaping into the world of literature is so much more rewarding than escaping into acting. There&#8217;s a lot less rejection. And thank you for &#8220;Be Nice, You&#8217;ll Make More Money.&#8221; I&#8217;m about to head to Hollywood to bartend a party until 4a.m. to provide entertainment and drinks to an upper crust crowd which will make me want to hurl and I&#8217;ll think of your friends title for many hours.</p>
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		<title>By: Rick Moody</title>
		<link>http://therumpus.net/2010/12/reading-habits-of-the-service-industries-part-one/comment-page-1/#comment-84022</link>
		<dc:creator>Rick Moody</dc:creator>
		<pubDate>Sat, 01 Jan 2011 00:41:23 +0000</pubDate>
		<guid isPermaLink="false">http://therumpus.net/?p=69507#comment-84022</guid>
		<description><![CDATA[Somehow the excellent comments above remind me that I have another friend, Mort, also in the food service industry, who is in fact working tonight (New Year&#039;s Eve) at a fancy tourist-trap sort of restaurant in midtown Manhattan. He says he makes two percent of his annual income in the week around New Year&#039;s Eve. Mort used to be an actor, but now he&#039;s in his sixties, and I think he has mostly left the acting behind. He is, however, working on a book about his experiences, and he told me the title: BE NICE, YOU&#039;LL MAKE MORE MONEY. I cannot tell you how many times I have thought of this title, professionally, in the months since it was described to me. It applies to so many things.]]></description>
		<content:encoded><![CDATA[<p>Somehow the excellent comments above remind me that I have another friend, Mort, also in the food service industry, who is in fact working tonight (New Year&#8217;s Eve) at a fancy tourist-trap sort of restaurant in midtown Manhattan. He says he makes two percent of his annual income in the week around New Year&#8217;s Eve. Mort used to be an actor, but now he&#8217;s in his sixties, and I think he has mostly left the acting behind. He is, however, working on a book about his experiences, and he told me the title: BE NICE, YOU&#8217;LL MAKE MORE MONEY. I cannot tell you how many times I have thought of this title, professionally, in the months since it was described to me. It applies to so many things.</p>
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		<title>By: Louise H</title>
		<link>http://therumpus.net/2010/12/reading-habits-of-the-service-industries-part-one/comment-page-1/#comment-83965</link>
		<dc:creator>Louise H</dc:creator>
		<pubDate>Fri, 31 Dec 2010 22:50:06 +0000</pubDate>
		<guid isPermaLink="false">http://therumpus.net/?p=69507#comment-83965</guid>
		<description><![CDATA[My favorite part of this article is “writer-afflictions”. I have felt the pull of books and literary themes coloring my daily life, disposition and attitudes since I was a child starting with Laura Ingalls Wilder and the Little House on the Prairie books. The sweet lure of storytelling is that it can, if we’re lucky, inform and infuse our waking/working lives away from books with a narrative filled with a “backstory” and metaphors.
 
Regarding work and jobs, sometimes service jobs can allow us a certain freedom that’s absent in professional office jobs. The best days I ever had at a job were when a particularly insightful and fun co-worker and I worked together at a retail photography store on Saturdays. All manner of customers came in who were full of life, energy and pathology. We talked with them, sold them stuff, listened to their tales of “freelance hell” shooting weddings, product, sea creatures, food or whatever else they were into. The most delicious part of the day was my co-worker and I having drinks together and reliving day through our interactions with the “regulars”. We both loved and hated our customers, but it was the shared commiseration of their particular eccentricities and foibles that made it feel like we were inside a Seinfeld episode together. Having that little bit of camaraderie with a co-worker and re-telling the day over drinks, made all the difference in not seeing that job as just a boring service job and a strange, crazy circus we were both privy to.]]></description>
		<content:encoded><![CDATA[<p>My favorite part of this article is “writer-afflictions”. I have felt the pull of books and literary themes coloring my daily life, disposition and attitudes since I was a child starting with Laura Ingalls Wilder and the Little House on the Prairie books. The sweet lure of storytelling is that it can, if we’re lucky, inform and infuse our waking/working lives away from books with a narrative filled with a “backstory” and metaphors.</p>
<p>Regarding work and jobs, sometimes service jobs can allow us a certain freedom that’s absent in professional office jobs. The best days I ever had at a job were when a particularly insightful and fun co-worker and I worked together at a retail photography store on Saturdays. All manner of customers came in who were full of life, energy and pathology. We talked with them, sold them stuff, listened to their tales of “freelance hell” shooting weddings, product, sea creatures, food or whatever else they were into. The most delicious part of the day was my co-worker and I having drinks together and reliving day through our interactions with the “regulars”. We both loved and hated our customers, but it was the shared commiseration of their particular eccentricities and foibles that made it feel like we were inside a Seinfeld episode together. Having that little bit of camaraderie with a co-worker and re-telling the day over drinks, made all the difference in not seeing that job as just a boring service job and a strange, crazy circus we were both privy to.</p>
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		<title>By: Spike</title>
		<link>http://therumpus.net/2010/12/reading-habits-of-the-service-industries-part-one/comment-page-1/#comment-83935</link>
		<dc:creator>Spike</dc:creator>
		<pubDate>Fri, 31 Dec 2010 21:55:38 +0000</pubDate>
		<guid isPermaLink="false">http://therumpus.net/?p=69507#comment-83935</guid>
		<description><![CDATA[The relevance of the hospitality industry to the ability to read one book, over and over for ten years is poignant.  Though the hospitality industry is huge and always mutating, you rarely have to take that job home with you.  It is perfect for people who want a life full of philosophical and analytical thought.  The other side of that, however, is that the work is not satisfying or fulfilling, but I guess that is the hook.]]></description>
		<content:encoded><![CDATA[<p>The relevance of the hospitality industry to the ability to read one book, over and over for ten years is poignant.  Though the hospitality industry is huge and always mutating, you rarely have to take that job home with you.  It is perfect for people who want a life full of philosophical and analytical thought.  The other side of that, however, is that the work is not satisfying or fulfilling, but I guess that is the hook.</p>
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		<title>By: Kate Campbell</title>
		<link>http://therumpus.net/2010/12/reading-habits-of-the-service-industries-part-one/comment-page-1/#comment-83918</link>
		<dc:creator>Kate Campbell</dc:creator>
		<pubDate>Fri, 31 Dec 2010 20:59:33 +0000</pubDate>
		<guid isPermaLink="false">http://therumpus.net/?p=69507#comment-83918</guid>
		<description><![CDATA[Is it just me? Seems like Nick Delany is in a continuous loop of manners, in his devotion to Anthony Powell’s Dance to the Music of Time and in his jobs at high-end New York restaurants, revolving through these worlds of vicious civility in easy balance. Nick says the “catering trade” wasn&#039;t taken very seriously in &quot;Dance,&quot; a balance point for him against the hype of the genius Chef who is supposedly revolutionizing modern civilization and culture. I like it, like that a full-bodied fiction can give us ballast, help us live our lives and keep it real. Thanks to Rick Moody for helping us hear what Nick has to say.]]></description>
		<content:encoded><![CDATA[<p>Is it just me? Seems like Nick Delany is in a continuous loop of manners, in his devotion to Anthony Powell’s Dance to the Music of Time and in his jobs at high-end New York restaurants, revolving through these worlds of vicious civility in easy balance. Nick says the “catering trade” wasn&#8217;t taken very seriously in &#8220;Dance,&#8221; a balance point for him against the hype of the genius Chef who is supposedly revolutionizing modern civilization and culture. I like it, like that a full-bodied fiction can give us ballast, help us live our lives and keep it real. Thanks to Rick Moody for helping us hear what Nick has to say.</p>
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