call centers
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Rumpus Original Fiction: As Soon as I Stop
I feel dizzy, but I’ve got the donkey’s tail in my hand and if I pin it just right, my whole life could change.
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The Largest Intercultural Exchange
A summer spent abroad at an Indian call center sheds light upon the many people who work in business process outsourcing, a competitive field that promises only the equivalent of around $2/hr. Training for the job includes “‘culture training,’ in…