customer reviews

  • Authors, Goodreads Isn’t for You

    In response to a recent scuffle between a Goodreads reviewer and an author, BookRiot offers this advice to authors: But it’s not just the one-or-two-star reviews. I also don’t think authors should respond to positive reviews, even to say thanks…

  • Is That Review For Real?

    Amazon.com’s got a new scandal on its hands involving sketchy sale-boosting—buying positive customer reviews. And this is no website-specific phenomenon. Yelp, Citysearch, TripAdvisor are guilty of hosting the fake review as well. Price tags and 5-stars are increasingly associated, undermining…

  • Was This Review Helpful? Amazon and the Search for an Unassailable Masterpiece

    One customer review of “The Catcher in the Rye” warns readers that it will make you “want to kill yourself.” Another calls Holden Caulfield a “whiney, immature, angst ridden teenager who need[s] a smack in the head.”